Business Development Services
Our consultants have a passion for business development. Being it on strategic level or a micro-level, we put the needed effort, time and knowledge to ensure our clients are achieving the desired results in a timely manner.
Our Services include:
Business Development Strategy
Based on the overall strategy of the company, we will define clear set of criteria to assess business development opportunities. Once such criteria is set and agreed upon, we will develop a business development strategy that will cover various geographies, product and service offerings and industries as applicable.
Along with this strategy we will advise on a reporting scheme to be adopted to ensure alignment between all relevant stakeholders.
Expanding Brand Portfolio
We help distributors and agents increase their brand portfolio and accordingly increase market share. This includes researching potential brands that match our client’s market positioning, establish contact with potential brands and prepare relevant documents such as feasibility study, business plan among many others.
Market Understanding
We help businesses planning to expand to new markets better understand and prepare for such strategic moves. Our research will cover customer behaviors, regulatory requirements, market trends and all other relevant information.
Cold Sales Activities
This can range from cold emails, cold calls and even targeted social media campaigns. Our experienced and trained team members will arrange meetings with potential clients and accordingly provide you with the chance to identify leads, approach leads and eventually convert leads to actual customers.
Customer Support
We can help you improve your customer support by implementing best practices and processes that ensure your customers are always satisfied. Our team will work with you to develop a customer support strategy that is both effective and scalable. We will first start with a customer satisfaction survey to understand customer’s current perception of your performance and then will support you in taking the necessary steps to ensure highest levels of customer satisfaction.